At boabizz.com, we take your privacy and the security of your personal information very seriously. This Privacy Policy outlines how we collect, use, and protect the information that you provide us when you use our platform.
Collection of Personal Information:
We collect personal information such as your name, email address, phone number, and address when you register on our platform. We may also collect information about your browsing and purchasing activities, including the products you viewed and the purchases you made.
Use of Personal Information:
We use the information we collect to improve our platform and provide you with a better shopping experience. This includes processing and fulfilling your orders, providing customer support, and sending you promotional offers and newsletters if you have opted in to receive them.
We may also use your personal information to contact you in case of any issues with your order or to verify your identity. We may share your personal information with third-party service providers, such as payment processors and shipping companies, to process your orders and deliver your products.
Protection of Personal Information:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information.
However, please note that no data transmission over the internet or electronic storage system is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights:
You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account on our platform or by contacting our customer support team.
Changes to Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our platform. We encourage you to review this Privacy Policy periodically to stay informed of any changes.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the way we collect and use your personal information, please contact us at info@boabizz.com.
Vendor policies and vendor code of conduct
All vendors are expected to adhere to the following policies when listing products on Boabizz.com. Vendor offenses and prohibited content can result in suspension of your Boabizz.com account.
Vendor code of conduct
This policy requires that vendors act fairly and honestly on Boabizz.com to ensure a safe buying and selling experience. All vendors must:
• Provide accurate information to Boabizz.com and our customers at all times
• Act fairly and not misuse Boabizz.com’s features or services
• Not attempt to damage or abuse another vendor, their listings or ratings
• Not attempt to influence customers’ ratings, feedback, and reviews
• Not send unsolicited or inappropriate communications
• Not contact customers except through Buyer-Vendor Messaging
• Not attempt to circumvent the Boabizz.com sales process
• Not operate more than one selling account on Boabizz.com without a legitimate business need
• Not engage in conduct that violates price fixing laws
Violating the code of conduct or any other Boabizz.com policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.
Accurate information
You must provide accurate information to Boabizz.com and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category.
Acting fairly
You must act fairly and lawfully and may not misuse any service provided by Boabizz.com. Examples of unfair activities include:
• Providing misleading or inappropriate information to Boabizz.com or our customers, such as by creating multiple detail pages for the same product or posting offensive product images
• Manipulating sales rank (such as by accepting non-authentic orders or orders that you have paid for, or refunded externally or orders that you discounted externally) or making claims about sales rank in product titles or descriptions
• Attempting to increase the price of a product after an order is confirmed
• Artificially inflating web traffic (using bots or paying for clicks, for example)
• Attempting to influence search results by inflating search ranking through keyword manipulation or incentivizing customers’ searches to appear as organic behavior
• Attempting to damage another vendor, their listings or ratings
• Allowing other people to act on your behalf in a way that violates Boabizz.com’s policies or your agreement with Boabizz.com
Ratings, feedback, and reviews
You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:
• Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews
• Ask customers to write only positive reviews or ask them to remove or change a review
• Solicit reviews only from customers who had a positive experience
• Review your own products or a competitors’ products
Communications
You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Vendor Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.
Customer information
If you receive customer information such as addresses or phone numbers to fulfill orders, you may use that information only to fulfill orders and must delete it after the order has been processed. You may not use customer information to contact customers (except through Buyer-Vendor Messaging) or share it with any third-party.
Multiple selling accounts on Boabizz.com
You may only maintain one Vendor Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.
Examples of a legitimate business justification include:
• You own multiple brands and maintain separate businesses for each
• You manufacture products for two distinct and separate companies
• You are recruited for a Boabizz.com program that requires separate accounts
Filing infringement notices as an agent or brand protection agency
Boabizz.com understands that many brands may choose to have brand protection agencies or agents report intellectual property infringement on their behalf and accepts submissions from authorized agents. However, Boabizz.com does not permit individuals with active selling accounts to file infringement notices as an agent of a brand when the filing of those notices could benefit their own selling account (through removing competing listings, for example). Any vendors filing notices as an agent to benefit their own status as a vendor may have their selling account terminated.